Elective Official – Charles County School Board

 

Professional Experience

I was the Office Manager for Family MedCare, LLC
Manage daily operations of a busy medical office, including:

• Answering phones, scheduling appointments, sending referrals, and processing prescription refill requests

• Managing incoming/outgoing faxes and email communications

• Coordinating with contractors for DOT physicals

• Ordering and maintaining office supplies

• Updating patient charts and processing superbills/EOBs for billing

• Submitting timecards and preparing monthly schedules

• Overseeing staff and addressing departmental concerns

• Preparing daily reports on office operations

Federal Government Service – Bureau of Engraving and Printing
Accounting Division – Examiner (25 years of service)

• Served in the Accounting Division for 2 years before retiring in 1996

• Processed service contracts, invoices, payments, liquidations, and reversals

• Managed financial transactions for project orders and work requests

Entrepreneurship (1996–2013)
Owned and operated multiple businesses, including:

• Carry-out restaurant

• Catering service

• Printing company

• Beauty salon

• Held a Maryland State contract with the Health Department for 5 years, ending in 2017

Community Leadership & Advocacy

President – Western Charles County Community Association (2006–Present)

• Advocate for residents of Western Charles County and surrounding areas

• Served as advisor for the Vision 20/20 Program initiated by County Commissioner Debra Davis

• Oversees the WCCCA Fuel Voucher Program

• Organized and managed annual children’s community camp in partnership with:

  • Lions Camp Merrick

  • United Way

  • Cash Coalition

  • H.O.P.E.

  • Lifestyle, Life Builder, and 4-H

• Assisted families with emergency housing placement

• Partnered with Mike Sullivan and the Catholic Foundation to provide 3 shared wells to multiple families in Nanjemoy without running water.

• Worked with Steny Hoyer and Delores Datcher of Morgan State University on the Prostate Cancer Program. collaborate together and got 60 men to participate in the prostate cancer screening program.

• Provided assistance with Heir property resolution in partnership with legal teams

Budgeting & Financial Management

• Collaborated with program and project managers to develop organizational budgets

• Reviewed and consolidated department budgets for compliance and accuracy

• Explained funding recommendations to leadership, legislators, and the public

• Analyzed spending trends and proposed financial alternatives

• Monitored budgets to ensure fiscal responsibility

• Estimated future funding needs and prepared acquisition documents

Client Services & Program Administration

• Interviewed clients to obtain demographic and eligibility information

• Verified eligibility, processed claims, and addressed funding issues

• Conducted fact-finding interviews and developed employment assistance plans

• Explained laws, policies, and regulations to clients

• Maintained and updated client accounts

• Resolved client protests and processed refunds

• Assisted with account reconciliation, ledger balancing, and discrepancy resolution

• Managed collateral programs for reimbursable clients

• Determined rate classifications and prepared review determinations

Education

• Criminal Justice - Student at UMGC

• Criminal Justice –36 Credits, Strayer University (2024)

• Some College Coursework – College of Southern Maryland

• High School Diploma (1972)

Professional Certifications – George Washington University (1995)

• Sole Source Contracting

• Small Purchases

• Federal Contracting Basics

• Contract Accounting Systems for Small Businesses

• Negotiation Strategies and Techniques

• Contract Pricing

Memberships & Honors

• MABE – Maryland Association of Boards of Education

• NSBA – National School Boards Association

• NCBW – National Coalition of 100 Black Women

• Phi Theta Kappa Honor Society – Honor Roll